![]() ![]() Once, the app is updated to the latest version check if the app has any screen or crashing issues.ģ. If there is a recent update to the app and you haven’t downloaded it then you need to download the latest update. Update the app to the newest version if available. ![]() Sometimes, an app simply crashes because of a loading issue due to lack of free memory.Ģ. Once the app is closed, reopen the app and check if it’s working normally. In most devices, you can do this by pressing the recent applications button (bottom left) and then swiping up on the app you want to remove. Close the app completely so that it doesn’t run in the background. Below you’ll find all the ways to fix this problem.ġ. The app then crashes to the home screen followed by an error message. When users try to open the app, it gets stuck in the loading screen and the app stops responding for a few seconds leading to a black screen or white screen of death. If not try opening the app using a WiFi network instead inet pro network scanner App Crashing Issue / Black Screen and White Screen Issue (Blank Screen) FixĪpp Crashes frequently occur. Check your mobile data connection to see if you have an active mobile data network. Most apps require you to have an active internet connection to load properly. ![]() You didn’t have an active internet connection while opening the app. Wait for some time and then check again.Ĥ. Too many users are trying to use the app at the same time which caused server CPU overload. Wait for 30 minutes to 1 hour and then reopen the app.ģ. This could happen due to power outages in the app server farm. The inet pro network scanner app server could be down the server is offline. Using Active Directory for discovery is particularly useful for adding large subnets because the Orion Platform can use the devices specified in Active Directory instead of scanning every IP address.2. Active Directory: Use this option to scan an Active Directory Domain Controller.Since a network discovery job can take a long time to complete, it’s recommended to use this option when you are first starting out. IP Addresses: Use this option for a limited number of IP addresses that don’t fall in a range.Scanning a subnet returns everything that responds to ping, so it’s best to only scan subnets where most devices are objects you want to monitor. It’s recommended to scan at most a /23 subnet (512 addresses max). Subnets: Use this option to scan every IP address in a subnet.If you have many IP ranges to scan, consider adding multiple discovery jobs rather than including all ranges in a single job. IP Ranges: Use this option when you want the Orion Platform to scan one or more IP ranges.The following options are available to discover devices on the network and when to use these different options: What scanning options are available in NPM?.Scanning for network devices can take anywhere from a few minutes to a few hours, depending on the number of network elements the system discovers. Accept the default frequency and run the discovery immediately.On the Discovery Settings panel, click Next.When you scale monitoring, you can configure discovery to automatically start monitoring objects it finds. This allows you to review the list of discovered objects and select the ones you want to monitor. On the Monitoring Settings panel, SolarWinds recommends manually setting up monitoring the first time you run discovery.On the Windows panel, to discover WMI or RPC-enabled Windows devices, click Add New Credential and provide the required information.If any device on your network uses a community string other than public or private, or if you want to use an SNMPv3 credential, click Add Credential and provide the required information.If all devices on your network require only the default SNMPv1 and SNMPv2 public and private community strings, click Next.Select and provide required information.Check Poll for VMware and click Add vCenter or ESX Credential.On the Virtualization panel, to discover VMware vCenter or ESX hosts on your network:.If there are no nodes using agents, you can leave this option unchecked. This setting ensures any agents you deploy, including the one on your Orion server, are up to date. If any nodes are using agents, select the Check all existing nodes check box. ![]() The QoE agent monitors packet-level traffic. If the Agents panel appears, you’ve enabled the Quality of Experience (QoE) agent during installation.If this is your first discovery, add a limited number of IP addresses on the Network panel.Click Add New Discovery, and then click Start.If the Discovery Wizard does not start automatically after configuration, click Settings > Network Discovery.After you have configured SolarWinds NPM, log in to NPM and scan the network for devices to monitor.īefore discovering your network, take these steps: ![]()
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